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Skype for Business Online Retirement

By 9th August 2019No Comments

Microsoft recently announced that Skype for Business Online will be retired on July 31, 2021, and after that date the service will no longer be accessible. Between now and then, current Skype for Business Online customers will experience no change in service, and they’ll be able to continue to add new users as needed.

Couple of things that you should know

  • Current Skype for Business Online customers will experience no change in service through July 31, 2021. After that, customers will no longer be able to access the Skype for Business Online service.
  • Skype for Business Online customers and those with Hybrid (online and on-premises) configurations, will have until July 31, 2021 to transition to Microsoft Teams.
  • There is no impact to Skype for Business Server on-premises customers or the Skype Consumer service.
  • Current Skype for Business Online customers will be able to add/remove users per their contracts until the retirement of the service.
  • Support for the integration of third-party party Audio Conferencing Providers (ACP) into Skype for Business Online has been extended to July 31, 2021, with limited support for remaining active tenants to allow additional time for transition.  This is an update in the ACP timeline that was originally announced April 2018.

Microsoft are recommending that we should start thinking about a migration to Teams now as it may take some time to get to “teams only”

Microsoft have provided some great guidance which you can access here.


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